Customer Service

We've got you covered. Your account will be assigned to a dedicated Event Manager, someone that has solid hotel and hospitality experience that you can count on. Having one point of contact streamlines the process, and allows for relationship development and understanding of your clientele, demographic, event nuances and needs.

Customer Care Team

Our multi-lingual, friendly and knowledgable customer care team can handle all of your questions and concerns. Our Google Reviews speak volumes about this critical part of our team (link).

Accessibility

Extended business hours and 24/7 emergency support - life doesn't always happen between 9-5! We're here to help you...when you need it.

Registration Team

Our Registration Team proactively reaches out to your participating teams to ensure that their hotel needs are met, helping to boost your overall room night pick up.

Event and Tournament Operators

“If I did not use this service for my company, it would be a total mess. I have three previous housing agents throughout the 18 years of my company’s existence. To say it simple, all three combined couldn’t offer the professionalism that HBC has to offer.”

– Jeff Pinteralli, Soccer Skills Unlimited

CVB and Sports Commission Partners

“HBC Event Services is a CVB’s best friend. Their level of professional services matched with constant communication with our hotels and the CVB allows for us to trust that the process for booking hotel rooms is in great hands.”

-Travis Geiser, Chester County CVB

Discover Our Event Housing Solutions